The short version: KeySwap introduces you to someone with a spare key. The trade itself is between the two of you.
A place to swap spare game keys with other people. You list keys you do not need, say which games you want, and the site finds people to swap with. A listing says whether its code is redeemed on Steam or on GOG, because the two are not interchangeable and a code for one is worthless on the other.
It is not a shop. Nothing is for sale, no money changes hands, and KeySwap takes no cut of anything.
You must not use KeySwap to sell a key, buy one, or arrange payment of any kind, in money or anything standing in for it. Steam’s own rules prohibit selling keys, and accounts used for it will be removed.
Only list keys that are actually yours to give away.
There is no way to check whether a key works without redeeming it. Neither Steam nor GOG offers one. KeySwap checks that a code is shaped like the platform it was listed under and nothing more — it cannot tell you whether a key is valid, unused, for the right region, or even that the platform on the listing is the truth.
So a trade is between you and the other person. KeySwap holds the keys while the swap happens and shows each of you the other’s, but it does not guarantee that a key works, and it cannot get your key back if the other person’s turns out to be dead.
Trade with people whose account looks real. Profile age, trade record and past failures are shown for exactly that reason.
Every trader also has a trust score from 0 to 100, worked out from how old their Steam account is, how many swaps they have completed, how many swaps the other person marked complete, how many failed, and how many reports against them a moderator has not dismissed. The parts are shown beside it. It is a guide, not a guarantee, and it is never a reason to skip looking at who you are trading with.
Mark it failed from the trade page, and say what went wrong. A failed trade counts against the other account and lowers its rating. Three failed trades suspend an account for a week, and every three after that suspend it for a month. You can also report the other person; a moderator reviews every report.
If people you trade with say your codes did not work, a moderator is told and looks at what happened. A failure that was not your fault can be taken back, which restores your rating and lifts any suspension it caused.
A suspended account cannot start a new trade, accept one, list a key, or file a report. It can still sign in, see why it was suspended, and open, complete and fail trades it was already in — a suspension must not take away a game someone already traded for fairly. A moderator who suspends an account always gives a reason, and the account’s holder is shown it.
If you think a suspension, or a failed trade you were blamed for, is wrong, you can appeal: from the notice at the top of the page while you are suspended, or from the trade itself. A moderator reads every appeal and replies. If it is granted, the suspension is lifted or the failure is taken off your record straight away. You can appeal each suspension and each blamed trade once; if you have more to say after a decision, write to the contact address below.
Accounts that break these can be suspended or removed.
You must be at least 13 to use KeySwap. That is the minimum age for a Steam account and the age at which you can agree to a site holding your data in the UK and most of the EU. Some EU countries set it higher, up to 16 — if you are under the age your country sets, ask a parent or guardian before you sign up. The first time you sign in you are asked your date of birth, and an account whose holder is under 13 is removed. If KeySwap finds out an account belongs to someone too young, it is removed.
You sign in with Steam, so you need a Steam account. You can delete your KeySwap account whenever you like, from your Profile tab.
Honestly: not much. KeySwap is a small site run by Oliwia — one person, for free, as a hobby — and is provided as it is. It may be unavailable, it may lose data, and it may change or shut down. It does not promise that you will find a trade, that any key you receive will work, or that other people will behave well.
To the extent the law allows, KeySwap is not liable for anything you lose through a trade, including a key that turns out not to work. Nothing here takes away rights you have as a consumer that cannot be signed away.
KeySwap is not affiliated with, endorsed by, or connected to Valve Corporation. Steam is theirs. Using KeySwap does not excuse you from Steam’s own rules, and those rules apply to the keys you swap here.
The shop you got a key from may have rules too — some, such as bundle sites, say their keys are for your own use. Whether you may swap one is between you and that shop. And a key can be cancelled later by Steam or the game’s publisher, usually because it was first bought with a stolen card, even after it has been redeemed. KeySwap cannot tell when a key is one of these, and cannot get a cancelled game back.
If you think something on KeySwap is illegal — including a listing or name that infringes your copyright or trademark — write to admin@key-swap.app, saying what it is and where. Every report is read, and anything found to break the law or these terms is removed. Problems with a trade are reported from the trade page instead.
These may change; the date at the top says when they last did. Continuing to use KeySwap after a change means you accept it. If you do not, delete your account.
admin@key-swap.app